Refund Policy
Last updated: December 1, 2024
7-Day Money-Back Guarantee
Try Soursea risk-free. If you're not satisfied within the first 7 days, we'll give you a full refund.
Our Commitment
We want you to be completely satisfied with Soursea. If you're not happy with your purchase, we're here to help.
Refund Eligibility
You are eligible for a full refund if you request it within 7 days of your initial purchase. This applies to first-time subscribers only. Renewal payments are non-refundable.
How to Request a Refund
To request a refund, simply contact our support team at support@soursea.com with your account email and reason for the refund. We process refund requests within 3 business days.
Refund Timeline
Once approved, refunds are processed within 5-10 business days depending on your payment method. Credit card refunds may take additional time to appear on your statement.
Exceptions
Refunds may not be granted in cases of: violation of our Terms of Service, abuse of the refund policy, or accounts that have been terminated for misconduct.
Subscription Cancellation
You can cancel your subscription at any time from your account settings. Cancellation stops future billing but does not trigger a refund for the current billing period.
Questions?
If you have any questions about our refund policy, please don't hesitate to contact us at support@soursea.com.
Have questions about our refund policy?
Contact Support